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Episode 10

Steven Manning

“There is a level of reward you get that’s greater than anything else when you can truly go home knowing you have helped someone or made their life just that little bit easier.”

Steven Manning, the CEO of the LMI Group, has some big shoes to fill. In this podcast, Steve discusses the challenges and benefits of having Professor Allan Manning as his father and inspirational guide, the benefits of being in a family business and his global expansion plans for LMI. He has some great advice for others who are seeking to establish their own footprint in the profession and how important family is to achieving any business aspirations. Steven firmly believes that “if you decide to make this industry your career, it offers a fantastic opportunity.”

Accredited for 0.75 CIP points per episode

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About Steven Manning:

Steven commenced his insurance career in 2002 as a claim’s preparer specialising in material damage claims. Since then he has been involved in all manner of property claims and major catastrophe responses including the Victorian Bush Fires in 2009 and the Melbourne Hail Storms, where he headed up LMI Group’s initial response team.

Steven concentrated largely on business interruption insurance since commencing his career and is now well regarded as an expert in the interpretation of local and international Policy contracts.

Following a period working in claims, Steve shifted his responsibilities to LMI Group’s eServices. Being a forward thinker, he worked towards the digitisation of LMI Group’s extensive knowledge base into a number of broker and insurer tools, namely PolicyCoach, BICalculator, PolicyComparison, RiskCoach, ContinuityCoach and ClaimsComparison. As well as beginning LMI Media. Through Steven’s dedicated leadership and direction, these tools are now successfully rolled out to the insurance and business communities throughout the globe.

Appointed as LMI Group’s European Manager, he is responsible for LMI Group’s further international expansion. This sees Steven travelling to the United Kingdom and throughout Europe every quarter meeting with key clientele and introducing LMI Group’s products and services to the wider international insurance communities.

Steven’s ongoing contribution to the insurance industry through attending conferences and speaking as well as conducting technical training has seen him earn the honour of being named in Insurance Business Magazine’s Top 50 Young Guns in Insurance in 2016. More recently, Steven was appointed as a Director of LMI Group in 2017 and in July 2019 the Group’s Chief Executive Officer to take over operations and continue LMI Group into its next chapter.


GAICD, Australian Institute of Company Directors
Diploma of Commerce
Diploma of Insurance Broking
Diploma of Integrated Risk Management
Diploma of Loss Adjusting
Diploma of General Insurance
Diploma, Chartered Institute of Loss Adjusters (CILA) UK
Fellow, Institute of Insurance Claims Professionals
Fellow, Australian & New Zealand Institute of Insurance & Finance